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How to implement an effective Human Error Reduction Program
If you work in the GMP-regulated industry, you not only need to address human error deviations because they are an inconvenience, but you must also do it because the regulation requires it. For example, The CFR - Code of Federal Regulations Title 21 Subpart B_Organization and Personnel Sec. 211.22 talks about the “Responsibilities of the quality control unit.” and it states that “(a) There shall be a qualit..
Leading through Emotional (EQ) and Humor (HQ) Intelligence: The Art of Higher Power Humor ™
Increasingly, the best leaders are recognizing that Emotional Intelligence (EQ) is critical for communicating and engaging with employees. However, in today's TNT– Time-Numbers-Technology – Driven and Distracted World, to truly connect and inspire, leaders also need to tap into a novel intelligence source – Humor Intelligence (HQ). And when combined with Emotional Intelligence, you have discovered The Stres..
Progressing from a Traditional Manager to a Strategic Leader
Leaders can be trained to lead strategically by developing and following a Strategic Frame of Reference which involves:Drafting their team's current Mission - including their primary customer and the key products, services, and value they provide to that customerUtilizing a SWOT/Situational Analysis - identifying their team's internal/current strengths and weaknesses and their external/future opportunities ..
Delivering Feedback to Non-Receptive Employees
Delivering Feedback to Non-Receptive Employees is a transformative course that empowers leaders to navigate feedback conversations with confidence and empathy. While the task of feedback may not be particularly exciting and fun, it is essential for managers and leaders to engage in constructive feedback conversations to foster a culture of continuous improvement and employee development.In this course, part..
Nudging Bias –Improving Awareness of our Unconscious and Conscious Biases and Tricks for Disrupting Them
There are over 150 types of biases, both conscious and unconscious. While some of us are self-aware and understand the depth and breadth of our biases, many of us could improve our level of awareness, particularly in relation to our unconscious biases. Unconscious bias refers to a person's attitude or beliefs about others that happen without the person being aware of it. In the workplace, these subconscious..
The Death of Corporate Wellness
It's time to look at workplace wellbeing from a new perspective. Billions are spent on wellness yearly, yet people are still more stressed, burned out, and disengaged than ever. Learn the seven key factors needed to transform employee wellbeing, cultivate a high performance corporate culture, and generate a fantastic return on investment and energy from your new programs.Areas Covered Critical Analysis of C..
The role of Logbooks and Recordkeeping in Identifying Root Causes
The records in a lab – the logbooks for chemicals, reagents, and calibration solutions, sample preparation, instrument maintenance and calibration, and quality checks – all are time-oriented. This gives a window of cause-and-effect or coincidence that can provide clues. The sum of these, plus the symptoms of the non-compliance, can point out the likely root cause.Learning ObjectivesTracking down the cause o..
The Secret for Sustainable, Synergistic Team Dynamics
He developed a model for team success and performance called Inner Quality Management. There are four facets of IQM:Internal Self-ManagementCoherent CommunicationBoosting Organizational ClimateStrategic Processes of RenewalHe worked with teams on four continents, capturing best practices from the highest-performing teams.He observed the success of phenomenal sports teams like the Golden State Warriors, who ..
Daring Greatly: Fully Showing Up to Work Each Day!
In this webinar, we will walk through the Covey 7 Habits model and do a deep dive on habits 1, 2, 5 and 7. We will explore the three major choices people have when dealing with whatever curve (negative event) occurs. We will explore concepts such as:The limits of the “victim” and “win/lose” response Why a compelling personal mission builds resilience and a reminder of choiceHow to show more empathy by..
Leveraging Artificial Intelligence in HR
AI is no longer a futuristic concept; it’s a present-day reality reshaping HR practices. This webinar explores how AI can revolutionize key HR functions, including recruitment, onboarding, employee engagement, and performance management. Attendees will learn how AI-driven tools can automate routine tasks, provide data-driven insights, and enhance decision-making.The session will cover practical applications..
Leveraging Body Doubling for Improved Productivity
Body doubling is a powerful strategy that enhances focus, accountability, and efficiency by working alongside a colleague—whether in person or virtually. Originally popularized within neurodivergent communities, this technique has proven to be a game-changer for professionals across all industries.In this training, we’ll explore how body doubling helps minimize distractions, sustain motivation, and create a..
Risk Management for Medical Devices per ISO 14971
Risk management overarches projects associated with a particular product family, given that risks will both remain and change as new design features and medical indications for use evolve with a particular device.During all phases of a project, any new consideration must be held up against the scrutiny of potential risk and harm to the health of people, damage to property, or the environment during all stag..
What is in Store for Employers When Updating Employee Handbooks in 2025?
If there’s ever a time to rethink your handbook, it’s now. The timeliness has less to do with the 2025 year, the obvious time to roll out a replacement handbook and more to do with the wave of changes that recently swept the workplace.The National Labor Relations Board (NLRB) now has submitted its new Employee Handbook changes that can make Employee Handbooks legally unlawful. The NLRB has the authority to ..
Best Practices for a Compliant, Lean Supplier Management Program
Notified bodies and the FDA cannot require your suppliers to meet the quality system regulations, so they must make sure you are exercising sufficient control over those suppliers. You must make sure your supplier management and system meets all required regulations, especially for critical suppliers. Sure, you depend on your suppliers to provide you with goods and services, but can your system prove that y..
Breaking Free from Emotional Conditioning
Emotional conditioning is one of the most pervasive and unnoticed barriers to living a fulfilled, authentic, and empowered life. From the moment we are born, we begin absorbing beliefs, behaviors, and emotional responses from our families, culture, and society. Over time, these become ingrained patterns in our subconscious, shaping how we see ourselves and the world. While some of this conditioning serves u..