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Why Employee Recognition Programs Rarely Work and What Leaders Can Do Instead
The goal of employee engagement is to earn the gift of discretionary effort. Discretionary effort is a gift because employees make a decision on a daily basis whether or not to give discretionary effort. Discretionary effort is the difference between what an employee does to get a paycheck and what the employee is capable of contributing. In a culture of rich employee experiences, employees naturally give d..
Why Opposite Personalities Irritate Each Other at Work
The factors listed above that we will discuss mean it is complex to figure out exactly why another team member annoys you. If the truth were known, you may drive him crazy as well. Looking at irritations from the top of the mountain, every team has conflict on the rough terrain as they wind their way to the top. The normal viewpoint of team conflict is negative, especially conflicts based on personality dif..
Why We Gossip and What to Do Instead?
Gossip is a highly toxic behavior for the ones giving it and receiving it and it is epidemic. There are reasons, results, and successful alternatives for addressing this destructive and all-to-common behavior. Most people agree gossip is not healthy or helpful and that it is everywhere. They engage in gossip but don’t feel proud that they do. What most do not realize is that there are understandable reasons..
Win With Assertiveness, Not Aggressiveness
The proper amount of assertiveness can earn you respect, decrease confrontation, and increase your effectiveness in conversations. The definition of assertiveness is communicating your needs, wants, and opinions to others in a direct and tactful way, then listening to and being receptive to their needs and opinions. Being assertive is not being confrontational or aggressive. In this webinar, you will gain a..
Women’s Hostility to Women at Work: Myth or Reality
Are women really each other’s worse enemy or is it just a myth and a stereotype? What does the research show about women’s hostility to other women, sometimes called bullying, in the workplace? Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men’s ways of bullying tend to be mor..
Word Tips and Tricks
In today's world, it is very important to communicate using documents like letters, emails, books, etc. Microsoft Word is the standard word processor.This course will show you how to be more efficient in Microsoft Word.Areas Covered Topic Include:Selecting textNumber lists Bullet listsSectionsHeader and FooterPage number Table of Contents Index TablesScreenshotHyperlinkCourse Level - Begin..
Writing Effective Audit Observations
This webinar will provide the basic principles for writing effective audit observations. The audit observations represent the end result of weeks of reviews, analyses, interviews, and discussions. It is used to provide important information to management on the area you reviewed. And, more importantly, it provides details to management on significant issues that need to be addressed. How well you communicat..
Writing Effective Emails
Get Practical Tips to Write Purposeful, reader-focused Emails, and Respond to Them Effectively. Have you ever received those emails with endless and useless lists of recipients? Did you ever have to struggle to go through overlong, cryptic prose with the twisted logic of an email, only to realize later that the message sent to you doesn’t concern you or your business? Did you have to suffer one of those biz..
Writing High Impact Executive Summaries
During this webinar, we will go through creating an executive summary by understanding the appropriate structure, what goes into it and how to align it to your target audience using real practical experiences.Course Level - AllWho Should AttendAnyone in complianceWhy Should You Attend An executive summary is simply a summary of summaries providing a concise summary of your current assignment to executives. ..
Writing Successful Request for Bids and Proposals
This webinar begins by defining the difference and focus of quotes, bids, and proposals as well as selecting the right format to match the purchase. These documents are critical to the success of contract management/administration as well as the ultimate outcome of the project. Bids require a significant base of suppliers qualified to bid and may require a show of interest and capability before access to th..
Writing the Investigation Report
Participants will learn: How to structure and write a clear, concise, well-organized, objective, and credible investigation report from complaint to conclusion?How to identify and use the models of proof/standards as a guide in your investigation report for issues of discrimination, harassment, and bullying (violence/threats)? How to provide parties with an analysis of the facts, conclusions, and or recomme..
Your Employees Are Organizing A Union
Managers and Supervisors are taken to task everyday in managing their non represented employees. It is important for them to learn the Initial warning signs of union organizing long before a Union gets the appropriate number of signed authorization cards and the NLRB conducts a secret election. Learn here the best election is the one that is never held. This course will delve into the 20+ Initial warning si..
Zap! You're a Manager – Getting Off on The Right Foot
The basics of good management are the same for first-line supervisors and CEOs. The successful approaches have a track record of success in the public, private, and nonprofit/NGO sectors. The first step is to understand the unique challenges new managers face, especially if you have been promoted from within the team and are now expected to lead your former peers. The first task is to build a strategic plan..
Hiring and Onboarding New Employees: A Primer for HR and Supervisors
Finding and hiring the right people is often cited as the number one concern of businesses today. It seems we are all competing for the best and brightest workers. A critical component of the HR and supervisors job is to hire and onboard talented people who enable the organization to achieve its strategic goals. Did you know that research has shown that 88% of organizations don't do onboarding well, yet gre..
ISO 20700 - Management Consultancy Services
The standard focuses on five key areas of project management: governance, planning, implementation, monitoring and control, and closure. Governance is the process by which program objectives are established and monitored to ensure that projects remain on track. Planning encompasses resource estimation, scheduling, and risk management activities. Implementation includes budgeting, organization structure desi..