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How To Build An Insanely Positive and Productive Workplace Culture a Webinar for Managers, Supervisors and Team Leaders
Year after year, companies like Marriott, USAA, and Wegmans Markets are listed in Fortune Magazine’s 100 Best Companies To Work For. How do they do it? It’s more than offering high salaries, onsite health centers, and gourmet cafeterias. It’s enlightened people management that creates a culture where people want to do their best and never leave.In this session, Larry Johnson will share the secrets of some o..
How to Build and Use 360 Degree Feedback
Would you like to understand the complete and critical steps of the 360 degree feedback process?. How about learning the keys to identifying an effective 360 degree feedback instrument?How about being able to access important information regarding the selection of raters?. Would you like your team to improve performance?If you answered “yes” to any of these questions, then come laugh, listen and learn as Ch..
How to Conduct a Harassment & Bullying Investigation
The EEOC requires that employers receiving a complaint, or otherwise learning of alleged harassment in the workplace, “investigate promptly and thoroughly…take immediate and appropriate corrective action by doing whatever is necessary to end the harassment, make the victim whole by restoring lost employment benefits or opportunities, and prevent the misconduct from recurring”. That’s a tall order to ensure ..
How to Conduct an Effective Workplace Investigation
In today’s workplace, there are numerous situations that can cause problems for employers that need to be followed up on and investigated by HR. These include claims of harassment, claims of discrimination, claims of a hostile environment, claims of retaliation, claims of improper pay practices, and many more claims of improper management practices. HR usually ends up with the responsibility for conducting ..
How to Create Team Spirit When Mainly Working Virtually
There are many virtual communication tools. What’s the difference between using phone or using one of the many video conferencing tools? What features should you learn to use so you can increase team spirit, motivation? How can you get the team members to eagerly await the sessions rather than dread them?In this program, we will address the benefits and detriments of virtual team interactions and many engag..
How to De-Escalate Angry People in 90 Seconds or Less
Anger, verbal aggression, and arrogance are epidemic in business and professional life. Learning how to de-escalate these situations quickly and effectively is, therefore, a critical leadership skill. In this webinar, you will be introduced to a counter-intuitive, yet powerful, set of skills that will allow you to de-escalate any angry situation in seconds without being defensive or anxious.We are 98% emoti..
How To Deal With the Disruptive Practitioner
Disruptive activity by practitioners in the hospital takes many forms. When it happens, it is important that the hospital and/or the medical staff take appropriate steps to see that it does not affect patient care or disrupt operations.Most disciplinary policies are progressive. A progressive policy applies increasingly more severe sanctions to additional incidents of bad behavior. It is very important that..
How to Develop a Solid Customs Compliance Program
The takeaway for each participant is to understand the ABC’s of customs compliance and learn how to develop a program that is tailored to its company’s size, supply chain, product, and risks. The program will outline the key elements of a solid customs compliance program and provide guidance on how to develop or take corrective actions to ensure compliance and protect the company. This webinar will give the..
How To Disagree and Get Great Results
Developed by renowned trainer and speaker, Larry Johnson, How To Disagree and Get Great Results is a no-nonsense, webinar that will give you the skills to resolve conflict positively so that results are achieved and relationships are left unbroken. You will learn how to:Resolve differences with customers, co-workers - even your boss and still maintain positive relationships with themKeep disagreements from ..
How to Document Employee Discussions and Why That is Important
This session, which will provide participants the information needed to be better able to document employee discussions and defend the organization from losses incurred due to poor documentation practices. Learning ObjectivesHow and why documentation is goodo Meets the legal requirements of Federal statuteso Provides a record of interactions with employees in order t..
How to Effectively Use Pre-Hire Assessments for Improved Employee Selection
Minimize hiring mistakes by using pre-hire assessments to measure job skills and personality attributes needed for top performance in key roles in your organization. Avoid costly turnover by hiring new employees who not only have the skills to do the job but who will also embrace the work required with high engagement and fit into your culture. Understand what assessments are available and how they can be a..
How to Implement an Effective Human Error Investigation Program
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrenc..
How to Keep HR From Being the Employee Complaint Department
It seems that HR has become the place where employees go to vent about every petty slight or departmental squabble. And employees somehow expect HR to instantaneously fix them and smooth over all of their workplace-related issues. Certainly, when employees come to HR to lodge legitimate complaints of harassment, discrimination, or retaliation, of course, HR must listen, document, and investigate. However, t..
How To Set Up and Manage An Employee Safety Committee
Employee Safety Committees are important mechanisms in the workplace that offer many advantages over the traditional ‘I’m the Boss’ Theory X generational management model. In brief, those days are increasingly diminishing.Participatory engagement is becoming the new mantra for an enlightened (SAFE) workplace, particularly for:Manual labor tasks, factory work, assembly, etcLanguage and cultural differences a..
How to Structure and Write a Safety Program for Small Business HR Managers
This webinar will cover the main elements of structuring an OSHA Compliant safety Program, oriented toward small business – for example, under 200 employees. Usually, an organization of this site will not have a full time dedicated Safety Professional, and the HR Department or perhaps QA/QC or production management will take on the responsibility. Oftentimes this safety responsibility is dependent on the ty..