Emotional Intelligence for Leadership
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Speaker : SARAH O'BRIEN
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When : Thursday, March 06, 2025
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Time : 01 : 00 PM EST
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Sarah Fargo O’Brien (she/her) is a dynamic and innovative trauma-informed leader and strategist. She is a Licensed Clinical Social Worker (LCSW, LCSW-C), and has been a practicing psychotherapist specializing in Anxiety Disorders, Substance Use Disorders, and Relational/Betrayal Trauma reactions and responses for over 15 years. She has had many diverse and enriching experiences as a therapist that inform her work as a Trauma-Informed Consultant. She has been pivoting her clinical skills into other areas to reach wider audiences for impacting social change. Sarah also writes, speaks, and creates audio & video media content in efforts to reduce the stigma around mental health disorders & treatment, and to increase understanding of and accessibility to trauma-informed practices for all people and all businesses, as trauma informed care is the way of the future.
Not only is Sarah the Founder/CEO of both her psychotherapy practice and coaching/consulting business, she is the creator of the groundbreaking tool: the Trauma-Informed Crisis Response Guide. This step-by-step guide can be easily used and followed by any person, in any setting, to navigate the steps to address a mental health crisis in action. She has been featured in numerous media outlets to include Today, PsychReg, Authority Magazine, and Canvas Rebel. She is an international bestselling author, certified trauma informed life coach and consultant, and a vetted Subject Matter Expert in mental health, substance use, and trauma disorders, responses, and trauma informed leadership practices. She strives to help folks wrap their minds around trauma-informed care in both clinical and non-clinical settings and work through their barriers to access transformational change, in life, in business, in self, in leadership.
Sarah lives out her beliefs in every aspect of her work, as she employs trauma informed principles to her business practices, marketing, design, content-creation, collaboration with other professionals or companies, and her work with clients. She has a contagious energy and uses it to empower every individual she works with to be their authentic selves and wear it proudly. Her collaborative approach creates a synergy between herself and others that provides hype for motivation, follow-through on goals, and recognizable change. Neuroscience and evidenced-based practices are the driving forces behind Sarah’s approach to understanding how people create lasting and transformational change for themselves.
We will start with a working definition of Emotional Intelligence. We will break down the basic information of each of the four components: Self-awareness, Self-management, Social Awareness, and Social Interaction. We will discuss four techniques for increasing your Emotional IQ: Mindfulness, Feedback, Stress Management, and Empathy. You will get a brief overview of why having a high level of emotional intelligence is good for leadership. We will review quick lists of 1) Signs of Emotional Intelligence and 2) How to practice and build up Emotional Intelligence.
Promised outcomes:
- The audience will walk away with solid knowledge about Emotional Intelligence, how to define it, and how to improve it
- The audience will walk away with clear examples of each of the four components of Emotional Intelligence
- The audience will learn four techniques to improve Emotional Intelligence
- The audience will learn the important implications of Emotional Intelligence in leadership positions
- The audience will walk away with clarity about how to practice and improve Emotional Intelligence
- They will be convicted on their self-awareness and other awareness and be inspired to engage in self-work to better understand their emotions and reactions
- This talk should act as a catalyst for change by utilizing trauma-informed principles and practices to create a workplace culture committed to increasing safety and reducing harm for every person in the organization
Areas Covered
- Several definitions and examples of Emotional Intelligence
- Main characteristics of each of the four components of Emotional Intelligence
- Why having a high level of Emotional Intelligence is vital for today’s leadership
- How poor or limited Emotional Intelligence in leadership can negatively impact the workplace culture and overall productivity
- How to spot signs of Emotional Intelligence
- Ways to practice and increase Emotional Intelligence
- Becoming more self-aware about your own level of awareness and understanding of emotions, how they impact your interactions and decision-making, and how a lack of Emotional Intelligence can potentially cause harm to others, and learning that Trauma Informed Leadership Skills pave the way for increased safety and reduced harm in the workplace
Learning Objectives
- You will learn several definitions of Emotional Intelligence
- You will learn the differences between Emotional IQ and Intellectual IQ
- You will learn specifics of each of the four components of Emotional Intelligence
- You will be able to name at least one of the characteristics of each of the four components
- You will be able to name at least one practice for each of the four techniques for improving Emotional Intelligence
- You will learn why Emotional Intelligence is a make or break for workplace culture and overall productivity
- You will consider your leadership style and practices at work and move towards increased self and other awareness to improve your relationships at work
- As a leader, you will consider how your level of Emotional Intelligence, or lack of Emotional Intelligence, may be causing more harm to the people that work for you/under your supervision
- You will be able to see and understand the importance of increasing/improving your Emotional Intelligence for both a more harmonious workplace culture and increased bottom line
Who Should Attend
Leaders, managers, supervisors, C-Suite Executives, directors, sales executives, IT managers, IT support, Customer service, Social media, Marketing, Human resources, and team leads. Anyone in a Leadership position.
Why Should You Attend
Are you underperforming on revenue goals? Is effective communication an issue? Do you want your employees or team to be top performers? Do you know how to increase an employee’s ability to be a top performer? Do you understand the strengths/weaknesses and what motivates or de-motivates people who work with you and for you?
Organizations and workplaces have people. People are often the most integral part of an organization’s success. Without people doing the work, producing, selling, earning, or finishing tasks, then likely the organization wouldn’t exist…or would be suffering greatly. The need for Emotional Intelligence is long overdue, and improving Emotional Intelligence demonstrates greater success all around for an organization. Communicating an understanding of emotions, yours, as well as others, is vital in reducing mistrust & misunderstanding and is vital in managing conflict effectively, with less interruption to the normal workflow.
A study has found that, on average, those who have higher Emotional Intelligence earn $29,000 more than people who have low Emotional Intelligence. Another study has found managers with stronger Emotional Intelligence at work outperformed their annual revenue goals by up to 20 percent. In another study, it was determined that Emotional Intelligence was four times better at predicting a person’s success than measuring IQ.
Emotional Intelligence in leadership is the way of the future. Millennials and Gen Z are more emotionally aware and place greater emphasis on emotional and mental health. They demonstrate limited tolerance for lack of Emotional Intelligence in leadership. Psychological safety is quickly becoming a non-negotiable for the new generation of workers.
Sarah encourages her audience to understand what Emotional Intelligence actually means and the importance of building these skills for better interactions and better decision-making at work. She emphasizes the importance of understanding the components of Emotional Intelligence, how to build a high emotional IQ, how this improves outcomes and the bottom line, and why it’s necessary for leaders to take the initiative on blazing the trail for Emotional Intelligence conversations and expectations at work.
Topic Background
Leadership today often lacks the Emotional Intelligence and emotional self-awareness to lead with empathy and reduce harm in the course of leading.
As a Trauma Informed Leadership Strategist and Advocate, Sarah Fargo O’Brien both sees and understands the effects of poor leadership on the human condition. As she consults and trains on leadership strategy, she has found that many organizations are struggling to function well. The issue is that leaders lack Emotional Intelligence, as it has not been required or seen as a valuable leadership skill in the past. Without this Emotional Intelligence and then application of this knowledge to any organizational setting, toxic and unsafe cultures are commonplace, whereas cultures of psychological and emotional safety are what’s needed for everyone to perform at their best. Leaders without the level of emotional literacy needed to meet the needs of today’s workforce, will, and do, cause more harm, which further complicates and exacerbates any person’s ability to perform well at that organization.
In this webinar, Sarah Fargo O’Brien explains what Emotional Intelligence is, the four components of emotional intelligence, how we develop them, and why it’s important to know and apply this information for more optimal organizational functioning. When we can lead with curiosity and empathy, it’s more likely we can create connection, trust, and compassion, both for ourselves as well as for others. Creating this type of culture is a win-win for everyone.
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$160.00
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