Onboarding in healthcare
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Speaker : SUSAN STRAUSS
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When : Tuesday, June 17, 2025
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Time : 01 : 00 PM EST
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Dr. Susan Strauss is a national and international
speaker, trainer, and consultant. Her specialty areas include
management/leadership development, organization development,
communication, and harassment and bullying. She trains and consults with
business, education, healthcare, law, and government organizations from
both the public and private sectors. Susan has held positions in
training, organization development, and management, which enable her to
use her multitude of real-life experiences to draw on in her training
sessions and organization development consulting. She has presented to
thousands of people during her career and to a variety of audiences and
has received outstanding evaluations.
Dr.
Strauss has authored over 30 book chapters, books, and articles in
professional journals. She has been featured on 20/20, CBS Evening News,
and other national and international television and radio programs as
well as interviewed for newspaper and journal articles such as the Times
of London, Lawyers Weekly, and Harvard Education Newsletter.
Susan
has presented at international conferences in Botswana, Egypt,
Thailand, Israel, and the U.S. She has consulted with professionals
from other countries such as Bali, Lebanon, England, Australia, Canada,
and St. Maartin. She has her doctorate in organizational leadership, is a
registered nurse with a bachelor’s degree in psychology and human
services, a master’s degree in community health, and a professional
certificate in training and development.
We're in a new world now creating new challenges in the way we do our work including how we welcome and engage our new hires both in person and virtually.
Onboarding virtually creates new opportunities that we may continue to use even when the pandemic is not as much of a threat. Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and reducing their new job jitters is critical to their success. Conducting the process virtually just adds a bit more innovation in providing the same information.
NEO in is not a one-day event, but rather a process that begins after their acceptance of the job and extends through the first year of their employment. Studies show that the new arrival's primary concerns are three things my job, my boss, and my coworkers. However, healthcare offers more unique challenges than the usual organization – ensuring the safety and quality care of patients.
Dealing with new employee jitters and uncertainties is a high priority in orientation programs. How long this mental mayhem lasts may depend a great deal on employee orientation, which unit will they be assigned to, what type of patient diagnosis will the nurse and others be caring for, is the new hire going to be working as a manager, in a leadership role. Onboarding is a strategy and a process that extends well beyond their first day on the job. It is a critical process to get the new hire off and running. The new environment may be virtual- their new virtual environment, their new virtual position, and with new virtual colleagues enabling them to enjoy their work and their employer.
Onboarding needs to include fun activities, using “buddies” to streamline the new hire's experience, beginning from the point of the job offer. All of these efforts can be done virtually, if necessary. It is one of the most important elements an employer should invest in.
Areas Covered
- Sample checklists for the manager/supervisor, HR, and the Buddy are provided
- Tips on orienting the virtual employee
- How to evaluate your Onboarding process
- To discuss the importance of Checklists for what to accomplish on the first day, first week, first month, and the first 90 days
- To list suggested lists and topics for the onboarding portal
- To examine onboarding portal systems
- Tips on how to select and utilize a Buddy
- Orientation Evaluation forms for the new hire, HR, the buddy, and management
- Tips on the manager-new hire “expectations” discussion
Learning Objectives
- To describe onboarding tactics for in-person and virtual new hires
- To discuss the intricacies of onboarding the new hire including such things as getting them their new computer, technology, and having a virtual lunch, and dealing with I-9s
- If the new staff member is somehow responsible for patient care, what will that entail
- To identify HR, the supervisor, and Buddy's roles in welcoming and training the new employee in an in-person and virtual environment
- To discuss the new employee's role in her or his orientation
- To differentiate between the orientation to the organization and the orientation to the department
- To assess, develop, implement, and evaluate your Onboarding strategy
- To examine virtual Onboarding best practices
- To assess, design, and develop, implement, and evaluate your department's NEO strategy
Who Should Attend
- All industries - Human Resources – Generalists and Managers
- Supervisors and Managers of Departments or Units in any Industry
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$200.00
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