Respectful behavior for a safe working environment
  • CODE : AUDR-0088
  • Duration : 60 Minutes
  • Level : All
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Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is a  faculty member of American Management Association.

People are experiencing unprecedented levels of disruption in their homes and communities, as well as in their jobs. To address employees’ needs and help them thrive during the return, leaders should focus on safety and security, relationships, culture, and purpose. Having a foundation of involvement, fairness, respect, and equality can help employees adopt to new ways of working and interacting. When people see and appreciate how their individual contributions help advance the goals they support and find meaningful, they’re more likely to be engaged, motivated,, and perform at a high level, which impacts overall organizational performance. This webinar will provide tips and techniques for building a respectful workplace. 

Studies and polls indicate that Americans view incivility as a serious problem that is getting worse. One study found that 60% of employees believe coworkers’ annoying behaviors negatively impact the workplace and as a result, 40% reported they are looking for new employment. These and other findings illustrate that disrespectful and uncivil behaviors drain productivity and negatively influence an organization’s bottom line and the overall economy. To address employees’ needs and help them thrive during the return, leaders should focus on safety and security, relationships, culture, and purpose. Having a foundation of involvement, fairness, respect, and equality can help employees adopt to new ways of working and interacting. When people see and appreciate how their individual contributions help to advance goals they support and find meaningful, they’re more likely to be engaged, motivated and perform at a high level that impacts overall organizational performance. This webinar will provide tips and techniques for building a respectful workplace.

Many of the traits that have always been important for managers — empathy, clarity, authenticity, and agility — are even more crucial during this time of uncertainty and upheaval. Leaders have been challenged to maintain connection and a sense of belonging within their teams even when they cannot be in the same room together. As leaders begin to stage the return to work, they have an opportunity to leverage new insights and advancements developed during the past several months to reimagine the workplace, rather than attempting a return to business as usual.

Areas Covered     

  • Civility versus incivility- what it is
  • Define a respectful workplace and its importance.
  • Explain the connection between respectful behavior and a safe working environment.
  • Your role as a Manager-
  • How to demonstrate respect to others
  • Discuss the importance of active listening, empathy, and understanding different perspectives and the role they play in respectful communication.
  • Learn to express opinions and concerns respectfully, even in disagreement.
  • Understand the importance of non-verbal communication and its impact, how your words and actions will impact others.
  • Identify behaviors that create an unsafe or uncomfortable work environment.
  • Learn how to intervene in a respectful and constructive manner.
  • Understand the importance of reporting and addressing incidents of harassment or discrimination.
  • How to shut down disrespectful behavior
  • Active listening, empathy, and the role they play in respectful communication
  • Respect- how your words and actions will impact others
  • Understand your triggers and hot buttons to avoid conflict
  • How to Manage Stress
  • $160.00



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