The basics of great management are the same whether in the technical or non-technical sphere because you are dealing with human beings. The key is to develop a plan to implement all assignments by delegating the detailed tasks to technical professionals to execute using proven methodologies and keeping individuals motivated. Coaching each person to get the results you are responsible for and helping each person continuously improve are the hallmarks of a great manager. These so-called soft skills help you achieve results, build a successful team, and reduce tension, turnover, and termination.

Areas Covered

Master the basics of success for technical managers at every level:

• Focus on results through a mission-based plan
• Delegate for results, development, and effectiveness
• Motivate based on individual needs
• Integrate delegation and motivation to coach for results and continual improvement.
• Communicate efficiently with everyone.

Course Level - Basic

Who Should Attend

• CIO/C-level officer over technical areas
• Engineers/IT/Accounting or other technical team leads
• Engineers/IT/Accounting or other technical supervisors
• Engineers/IT/Accounting or other technical managers or directors

Why Should You Attend

Traditionally, pressure has been on technical professionals to move into management. The result has often been the loss of a skilled technical person and the creation of a poor manager. Avoid the Up-Or-Out trajectory by embracing the proven techniques to manage other technical people successfully while building positive relationships with your customers, team, manager, and peers. Get the information you need to succeed at any level managing technical people. Making the transition from technical professional to manager does not have to be difficult. 

This program is for technical professionals who are now managing others or first making the transition into management at any level, who are interested in improving business results, avoiding common technical management pitfalls, and succeeding as effective leaders.

Topic Background 

The days of the technical wizard locked in the back room away from humans is over. Today companies expect everyone from technical Team Leader to CIO to use good management, communication, and leadership skills. Interestingly over the past few years, companies have often sacrificed more experienced technical managers and promoted technical professionals to take their places. The result has been more turmoil, turnover, and trauma in IT departments than usual.